I have modified the max picture filesize to 200kb, but the customer still receives a message indicating that max filesize allowed is 50kb. If there is another flag I require to modify ? - Powered by Kayako Fusion Help Desk Software

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I have modified the max picture filesize to 200kb, but the customer still receives a message indicating that max filesize allowed is 50kb. If there is another flag I require to modify ? Posted by - NA - on 31 October 2005 12:06 PM
In Admin Area -> Price Plans some of your FEE price plans may have "Ad Images filesize limit, kb" option specified which has priority over "Max. allowed filesize, kb" specified in Admin Area -> Application Setup. Please check these settings and adjust them if necessary.

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